Terms of Service

Last Updated: November 19, 2024

1. Acceptance of Terms

By accessing and using the Arthur Labs Digital Commerce Marketplace ("Marketplace"), you agree to be bound by both these Terms of Service and our Conditions of Use. If you do not agree to these terms, please do not use the Marketplace.

2. Definitions

• "User": Any individual or entity using the Marketplace
• "Seller": Users who list items or services for sale
• "Buyer": Users who purchase items or services
• "Platform": The Arthur Labs Digital Commerce Marketplace
• "Smart Contract": Automated code executing transaction terms

3. User Responsibilities

3.1 Account Security

• Maintain confidentiality of account credentials
• Use strong passwords and enable 2FA when available
• Report any unauthorized access immediately
• Keep wallet private keys secure

3.2 Accurate Information

• Provide truthful and accurate information
• Keep contact information current
• Use real identifiable information
• Maintain accurate inventory listings

4. Prohibited Activities

Users must not engage in:

• Fraudulent transactions
• Market manipulation
• Sale of illegal goods or services
• Harassment or abuse
• Identity theft
• Smart contract exploitation
• Network attacks or hacks

5. Transaction Terms

5.1 Payments

• All transactions are executed via smart contracts
• Supported cryptocurrencies only
• No reversal of confirmed blockchain transactions
• Gas fees are user responsibility

5.2 Escrow Service

• Funds held in escrow until delivery confirmation
• Release upon buyer confirmation
• Dispute period of 7 days
• Automated release after confirmation period

6. Fees and Charges

• Platform fee: 2.5% per transaction
• Gas fees vary by network congestion
• Seller listing fees: None
• Withdrawal fees based on network
• Currency conversion rates set by market

7. Dispute Resolution

7.1 Process

1. Submit formal dispute claim
2. Provide supporting evidence
3. 48-hour response period
4. Mediation if needed
5. Final binding decision

7.2 Evidence Requirements

• Transaction records
• Communication logs
• Delivery proof
• Product documentation
• Smart contract interactions

For detailed conditions regarding platform usage, data handling, and additional policies, please see our Conditions of Use.